VA Health & Benefits mobile app

Role

Staff Designer

Focus

Visual / Interaction Design, Design Systems, Research, Strategy

Duration

2021–2025

Case studies

Solving for one

Solving for one

Welcoming users home with a brand-aligned mobile experience.

Welcoming users home with a brand-aligned mobile experience.

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Hassle-free refills

Hassle-free refills

Channeling post-launch feedback to improve the refill process.

Channeling post-launch feedback to improve the refill process.

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Other work

Accessible antiques

Historical artifacts celebrating diplomacy

View project

Making fun of surveys

Exploring gamified patterns for self-response surveys

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One-click compensation

Paving the road to travel reimbursement

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Streamlining car buying

Creating an end-to-end experience for auto auctions

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Colophon

IBM Plex Sans

Merriweather

Nathana Reboucas for Unsplash

© 2024 -
Lauren Russell

Colophon

IBM Plex Sans

Merriweather

Nathana Reboucas for Unsplash

© 2024 -
Lauren Russell

Colophon

IBM Plex Sans

Merriweather

Nathana Reboucas for Unsplash

© 2024 -
Lauren Russell